Returns & Exchanges

At Cradiac Sports, we are committed to providing high-quality fitness gear and equipment. If you are not completely satisfied with your purchase, you may return or exchange your items within 14 days of delivery provided they are in original, unused condition.

Return Process

• 1.
  Initiate Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Quality Inspection

  Pack the items securely in their original packaging, ensuring all tags and accessories are included for our team to verify the condition.

• 3.
  Shipping & Pickup

  Once approved, we will schedule a reverse pickup from your address or provide a prepaid shipping label for you to drop off at a local courier point.

• 4.
  Refund Processing

  After our sports experts inspect the returned gear, your refund will be processed to your original payment method within 5-7 business days.